Yes, we offer a range of products formulated specifically for sensitive skin. These products are hypoallergenic, free from harsh chemicals, fragrances, and alcohol, and are dermatologically tested to ensure they do not irritate or inflame sensitive skin.

Most skincare products have a shelf life of 12-24 months when unopened. Once opened, they are best used within 6-12 months. Always check the packaging for specific expiration dates.

Yes, our products are cruelty-free, meaning they are not tested on animals. Many of our products are also vegan, containing no animal-derived ingredients.

Standard shipping is free for orders over $50 and $5 under.

Unfortunately we cannot accept returns if the product is already opened and used. If you encounter any issues, please contact our customer service for us to assist you, refunds can be granted under certain conditions.

Many of our products are safe for use during pregnancy and breastfeeding. However, we recommend avoiding products containing retinoids, salicylic acid, and certain essential oils. Always consult with your healthcare provider before starting new skincare products during pregnancy or breastfeeding.

Yes, all our products are formulated without parabens, sulfates, and other harmful chemicals. We prioritize natural and safe ingredients to ensure that our products are gentle and effective for all skin types.

Yes, we have a loyalty program where you can earn points for every purchase, which can be redeemed for free products. Sign up for our program to start earning points today.

You can reach our customer support team via email at hello@oguma.co, or through the contact form under the Contact Us page. Our team is available Monday through Friday, 9 AM to 5 PM.